If you are a UK customer, orders can be placed through our website, over the telephone or by email Customer.Service@RainbowDust.co.uk.  We aim to have orders delivered within 2-3 days after processing. Occasionally, during extremely busy periods, this may take longer. Speed of service is one of our main priorities so if for any reason you have not received any status update within this time period please get in touch. 

International customers can place orders by contacting Customer.Service@RainbowDust.co.uk or over the telephone. International orders are sent air or sea freight (depending on the size of the order, or your requirements) using the most suitable companies from DHL to Fed-Ex. Insurance freight is optional and must be made by special request. As standard, to keep prices competitive, international consignments are shipped uninsured and it is your responsibility to request insurance should it be required.  We aim to dispatch orders 3-5 days after receipt of payment.